
Using live chat your online admin support can talk directly to customers currently viewing your website.
Admin, sales consultants or technicians can login and identify that they are available for questions with just a few clicks.
Once online visitors will see from a graphic on all your webpages that live chat is available and clicking the icon they can then chat directly with your sales force.
This is one of the best ways to communicate with your customers and produce more sales, giving the customers answers to their questions and allowing them to feel there is a real person they are dealing with.